Last updated June 26, 2021

Domestic Shipping Policy

Shipment processing time

All orders are processed within [3 to 5 business days].

Weekend Deliveries: Not for now.

Delays during High volume of orders: We will inform you through email or phone or a notice on website shall such a situation arise

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Disclaimers: While our shipping providers are the best in the industry and with the best geographic reach, however, in rare circumstances your location maybe out of their delivery coverage. We will notify you through email if we are unable to deliver to your area.

Shipment to P.O. boxes or APO/FPO addresses

We do not deliver to P.O boxes or APO/FPO Addresses

Shipment confirmation and order tracking

After an order is confirmed and completed, shipment confirmation and tracking number will be sent to through email.

Customs, duties, and taxes

UNCRAFTS INC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

We try our best to delivery 100% good quality products, but unfortunately it may happen sometimes product is delivered damaged. In such case we require a photo to be sent to us within 12 hrs. from the time of delivery. Without photos sent in given time we will not be able to process replacement. Upon receiving the photo, our team will review the damage. If the damage is approved and a complaint is registered, we request you to kindly send the product back to us. If a replacement is in stock with us, we will reship the same to you. In case it is not available, you can request for a refund or a coupon for future purchases. But the final decision will be taken by Allthingskashmir.com about refund. Investigation may take 3-4 days for international deliveries.

International Shipping Policy

We ship worldwide excluding Comoros, Central African Republic, Cuba, Equatorial Guinea, Falkland Islands, Guinea-Bissau, Sierra Leone, Johnston Island, Syria, Kiribati, Yemen Arab Republic, North Korea, Mayotte Island, Myanmar, Nauru, Niue, St. Helena, St. Pierre and Miquelon, Sao Tome and Principe, Solomon Islands, Somalia, Sudan, Tajikistan, Tokelau Islands, Tuvalu, Wake Islands

Returns Policy

For returns and exchange: Please visit Returns and Exchange Policy

For more information, email us here